Ordering Info
Payment Methods
- Credit Card
- VISA, MasterCard, AmericanExpress and Discover are accepted.
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- Check (not available for online purchase)
- Payable to "Environmental Research Services" and drawn on a U.S. bank in U.S. dollars. Checks from non-U.S. banks are not acceptable and will be returned.
- Postal Money Order (not available for online purchase)
- We gladly accept both U.S. and International postal money orders.
- Cash (not available for online purchase)
- We will accept U.S. dollars by mail but we do not accept any liability for theft or loss of payment. Foreign currency is not acceptable and will be returned.
- Wire Transfer (not available for online purchase)
- Wire Transfers are accepted - please contact us for wire routing information. Processing may take anywhere from 3 to 7 business days for notification and settling of funds. You also must notify us of your order via e-mail or fax so we can expect the wire transfer.
- Purchase Orders
- We will not accept PO's except by special arrangement due to the accounting burden this imposes for us. Exceptions are typically granted on a case-by-case basis for corporate and government agencies. Thank you for your understanding.
Other Info
- Shipping & Handling Fees
- All orders are shipped using a flat-rate system:
- United States - $5 using Priority Mail ($15 with User Manual)
- Canada & Mexico - $8 using Global Priority Mail ($24 with User Manual)
- All Other Countries - $10 using Global Priority Mail ($30 with User Manual)
- State Sales Tax
- Pennsylvania state residents must add 6% sales tax.
- Refunds
- We regret that we do not offer refunds for software or user manual purchases. This is a standard practice in the distribution of information technology such as this product. We do, however, offer the potential user a fully functional Demo program, even though its full functionality is limited to the "demo" data files it uses. For those who need more program demonstration before purchase, please contact us for a custom demo, made to fit your needs.